Temporary Help Services (EC095-140002/B)

Tender Information
Author mjhnationtalk
Deadline Open
All 1
Name Public Works and Government Services Canada
Type NPP
Region NB & PE
Sector Public Sector
Category Professional

Date closing      2016/11/10 14:00 Eastern Standard Time (EST)


Reference number       PW-$MCT-006-4841
Solicitation number       EC095-140002/B
Region of delivery       New Brunswick, Prince Edward Island
Notice type        Notice of Proposed Procurement (NPP)
GSIN   R201AA: Temporary Help Services, General Office Support

Trade agreement   Agreement on Internal Trade (AIT)

Tendering procedure      The bidder must supply Canadian goods and/or services
Competitive procurement strategy       Lowest/Lower Bid
Procurement entity       Public Works & Government Services Canada
End user entity       Public Works & Government Services Canada


Trade Agreement: Agreement on Internal Trade (AIT)
Tendering Procedures: The bidder must supply Canadian goods and/or services
Attachment: None
Competitive Procurement Strategy: Lowest/Lower Bid
Comprehensive Land Claim Agreement: No
Nature of Requirements:
Temporary Help Services


The notice is posted on GETS until the last solicitation closing date. Offers will be accepted semi-annually (every six (6) months). The page 1 for each closing date is attached to the Request for Standing Offer – Annex F. The solicitation closing dates for the firm and optional periods are as follows:

Firm Period – Solicitation Closes at 0:2:00 PM on 2014-11-10

Optional Periods – Solicitation Closes at 0:2:00 PM on
2015-05-08 ADT
Solicitation Closes at 0:2:00 PM on 2015-11-09 AST
Solicitation Closes at 0:2:00 PM on 2016-05-10 ADT
Solicitation Closes at 0:2:00 PM on 2016-11-10 AST

This requirement is for the provision of temporary help services to federal government departments and agencies for the New Brunswick/Prince-Island Area, as listed in Annex A, on an as and when requested basis.

There are 4 temporary help services categories:

Administrative Support,
Professional and Administrative,
Technical and Operational,
Telecommunications and Engineering Services.

These categories are further broken down into classifications viewable at: http://ont-sat-ths.tpsgc-pwgsc.gc.ca/procedures/services-eng.cfm

Temporary help services may be required from Standing Offer Holders who provide the services of employees to others on a temporary basis when the incumbent employee is absent for a period of time; during a temporary workload increase, or when a position is in the process of being staffed.

Offers will be accessible to Identified Users through an electronic catalogue.

This electronic catalogue will be refreshed semi-annually (every 6 months) to enable new offerors the ongoing opportunity to qualify for a Standing Offer, and to enable existing Standing Offer Holders to revise their rates or contacts, or qualify for additional Areas.

Instructions to Offerors:

The period for making call-ups against the Standing Offer is from June 1, 2014 to May 31, 2015, with the right to request 2 additional one year periods.

There is a security requirement associated with this requirement. For additional information, consult Part 6 –  Security, Financial and Insurance Requirements, and Part 7A – Standing Offer. For more information on personnel and organization security screening or security clauses, offerors should refer to the Canadian Industrial Security Directorate (CISD), Industrial Security Program of Public Works and Government Services Canada (http://ssi-iss.tpsgc-pwgsc.gc.ca/index-eng.html) website.

The requirement is limited to Canadian goods and/or services.

This procurement includes a Voluntary Set-Aside for Aboriginal Business.

Separate and complete offers must be provided per geographical Area for which offerors are wishing to provide services. In addition, only one offer per geographical Area, per Offeror will be accepted and evaluated. If more than one offer is received per geographical Area, Canada will choose which offer to evaluate.

1. Offeror’s commercial office for each geographical Area:

(i) Offerors must demonstrate that they provide services from a fully-operational, permanent, commercial office in each geographical Area for which they are submitting an offer.

(ii) Offerors must demonstrate that they operate their commercial office during normal business hours (a minimum of 7.5 hours per day, any time from 7:30 a.m. to 5:30 p.m.) in each geographical Area for which they are submitting an offer.

2. Commercial office staff:

(i) Offerors are to demonstrate that they maintain a minimum staff of two (2) full-time employees in their commercial office in each geographical Area for which they are submitting an offer.

3. Offeror standard response times:

Offerors must demonstrate how they will meet the following:

(i) Reply to an Identified User’s queries within forty-eight (48) hours.

(ii) Dispatch an appropriate resource to the identified client site within 48 hours 80% of the time.

4. Offeror’s Corporate experience related to classifications offered:

(i) Offerors must demonstrate that they have been in business for at least one (1) year; and

(ii) Must demonstrate that they have previously provided one or more of the offered classifications for a minimum of three (3) months.

5. Offeror process for testing candidates:

The Offeror must describe the tools, procedures and instruments in place to test for the various skills and aptitudes for the types of classifications offered, for example:

(i) What hard and soft skill tests are administered by the Offeror;

6. Offeror’s Quality Control Process:

Offerors must describe their firm’s current internal quality control process to evaluate overall service of the firm/company; and the performance of the temporary help employees.


(i) assessment of temporary help employee during assignment; and

(ii) assessment of temporary help employee and your company, after assignment

This requirement contains a security requirement.

This PWGSC office provides procurement services to the public in both official languages.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Access and terms of use

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on Buyandsell.gc.ca/tenders, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through Buyandsell.gc.ca/tenders.

This Government of Canada tender notice or tender award carries an Open Government Licence – Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Buyandsell.gc.ca Terms and Conditions for more information.

Solicitation Documents

ABES.PROD.PW_MCT.B006.E4841.EBSU000.PDF English
ABES.PROD.PW_MCT.B006.F4841.EBSU000.PDF French
ABES.PROD.PW_MCT.B006.E4841.EBSU001.PDF English
ABES.PROD.PW_MCT.B006.F4841.EBSU001.PDF French

Contact Information

Contact name     Bourque, Annette
Contact phone      (506) 851-2325 ( )
Contact fax       (506) 851-6759
Contact address
1045 Main Street
1st Floor, Lobby C
Unit 108
Moncton, NB E1C 1H1

For more information buyandsell.gc.ca

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