Practice Lead – Mental Health & Substance Use

Practice Lead – Mental Health & Substance Use

Job Information
Author pmnationtalk
Date April 21, 2020
Type Full Time
Company Interior Health Authority
Location Flexible
Category Medical / Health
Client Interior Health Authority
Contact Information
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Practice Lead – Mental Health & Substance Use (WORKSITE LOCATION IS FLEXIBLE)

Competition #: 01392547
Bargaining Unit: NON-CONTRACT
Facility: Flexible
Close Date: APRIL 22, 2020*
Comments: This position is regional and can be located anywhere within the Interior Health region.


Position Summary
In accordance with the established vision and values of the organization, the Practice Lead will design strategy, set standards and direction for programs that fall within the Mental Health and Substance Use – Integration and Strategic Services Portfolio; and collaborate with other portfolios to ensure the seamless integration of client-centered services. Assessing and identifying critical issues and opportunities in health-care, the Practice Lead will develop strategic recommendations for Program Directors as the portfolio moves forward. Crucial to the success of the position is the ability to analyze and consolidate Ministry and Interior Health (IH) objectives, evidence-based practice, emerging best practices, standards, and existing or new regulatory requirements into viable operation plans for IH.

The Practice Lead will be expected to see the “big picture” by:

• Keeping pace with changes through scanning the environment for the relevant trends and developments affecting the portfolio’s programs.
• Demonstrating the ability to identify strategic issues and collaborate with appropriate stakeholders across IH to assess the situation and alternatives.
• Keeping apprised of topical IH and strategic Provincial and Federal initiatives and by providing advice to Program Directors.
• Building collaborative integrative alliances across IH that can champion and build momentum for strategic change.
• Supporting stakeholders including strategic plans execution, strategic process improvements, and communication.
• Monitoring input and enhancing performance metrics, continual and annual performance improvement, and planning of program strategic direction.
• Responding to changes in the global healthcare environment and participating in various ad-hoc projects, as directed including guidance on process and methodology.
• Possessing a depth and breadth of knowledge to successfully implement strategies across the continuum of programs including Primary Health Care, Mental Health and Substance Use, Promotion and Prevention, Community Care, and Aboriginal Health.


1. Leadership
Takes direction from objectives and strategies and leads planning and program development that includes and consolidates researching Canadian and international standards, existing and emerging regulatory direction, evidence-based practices, and emerging innovative practices into core and supplementary planning documents for a diverse range of programming areas within the Integration Portfolio and, from time-to-time, across IH portfolios.
2. Innovation
Using a wide range of skills and abilities, generates innovative solutions and designs complex integration frameworks that affect multiple programs and services by:
• Conducting environmental scans that identify gaps and/or issues within assigned areas of specialty or in support of the larger portfolio and making recommendations for change, risk mitigation, quality improvement, etc.
• Collaborating with multiple stakeholders to identify, design, and address gaps that exist.
• Researching, developing, and implementing plans to address emerging priorities of care as for issues where no current program or structure exists.

3. Program Planning/Interpretation of Policy
Key Result Areas – holds responsibility for IH-wide programs, policy, and practice standards for Mental Health and Substance Use – Integration and Strategic Services. This Program ensures the development of processes, procedures, and systems to support population level assessment, standardization implementation, and evaluation of a range of programs and services that promote successful seamless integration including:
• Annual monitoring, improvement, and planning using continuous quality improvement methodologies by program area of expertise.
• Designing or co-designing, monitoring, and evaluating KPI’s for multiple programs within the assigned area of specialty.
• Participating in the development and/or developing indicators for the portfolio in collaboration with the Operational Division of the portfolio and, from time-to-time, other portfolios across IH.
• Monitoring and responding to changing health status needs. Collecting, compiling, analyzing, and interpreting statistical data to monitor program outcomes and identify emerging issues and trends.
• Giving input to business alignment plans.
• Identifying the need for, promoting, and facilitating research within the Health Authority.

4. Engagement and Liaison
Fosters and maintains effective relationships with a broad range of internal stakeholders and external organizations, agencies, institutions, interest groups, Ministries, and Municipalities to further the achievement of the Mental Health and Substance Use, Health Authority, and Ministry of Health goals, objectives, and performance measures including:
• Liaising with internal partners, stakeholders, programs, and portfolios.
• Representing program, vision, or direction on internal committees.
• Liaising with external agencies, municipalities, and ministries regarding current and emerging program direction.
• Representing IH on external committees at the regional and provincial levels.
• Mentoring; educating; community capacity-building; and increasing understanding, support, and acceptance of future directions.
• Effecting engagement strategies for a diverse range of partners and interests.

5. Continuum of Care and Integration
Drawing upon a breadth and depth of knowledge, promotes a continuum of care within Mental Health and Substance Use – Integration and Strategic Services by:
• Assisting in the development of priorities for Integration.
• Ensuring competing priorities are mediated.
• Ensuring programs are linked and, where possible, established as a continuum of care.
• Fostering collaborative working relationships that are solution-focused.

6. Clinical Education/Program Specialists
Provides clinical oversight for Clinical Educators/Knowledge Coordinators within the Mental Health and Substance Use – Integration and Strategic Services by:
• Leading implementation of emerging educational initiatives across IH.
• Leading re-alignment of educational initiatives as standardization of programs occurs.
• Establishing standards and benchmarks.
• Developing and monitoring clinical decision support tools.
• Developing and/or approving education modules for a wide array of programming areas.
• Supporting and maintaining professional practice standards of Educators.
• Providing clinical oversight to Educators within Mental Health and Substance Use – Integration and Strategic Services
• On-going monitoring and evaluation.

7. Functional Integration Resource Management
Responsible for ensuring the strategic alignment and functional integration of resources that promote quality, patient-centered care and seamless delivery of service between IH portfolios and with for-profit and non-profit community partners. This includes promoting linkages between acute, community, and tertiary integration by:
• Analyzing structure and service design linkages and recommending changes to Director.
• Designing inter-disciplinary teams and multi-disciplinary teams.
• Promoting re-alignment of resources.
• Exchanging knowledge of gaps in service.
• Establishing and participating on regional working groups.

Promotes alignment with for-profit and non-profit community partners by:
• Developing service goals and monitoring frameworks for contracts.
• Developing standards for contracted services.
• Ensuring that contracted services are aligned with the overall vision and direction of the portfolio.
• Establishing measurable outcomes for contracted services.

Education, Training and Experience
• A Bachelor’s degree in a clinical area supplemented by a clinical specialty Master’s degree.
• Five to seven years of recent, related experience in the field of Mental Health and Substance Use.

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:
• Leads Self – self-awareness, demonstrates character
• Engages Others – communicates effectively
• Achieves Results – takes action to implement decisions, assesses & evaluates results
• Develops Coalitions – mobilizes knowledge, demonstrates a commitment to customers & service
• System Transformation – encourages and supports innovation, champions & orchestrates change

Skills and Abilities
• Demonstrated knowledge and ability to work with diverse populations, incorporating diverse perspectives, values, and approaches into planning.
• Demonstrated ability to identify and analyze situations and problems such that viable solutions are found. Approaches challenges and complexities from a systems perspective.
• Demonstrated ability to guide individuals toward a vision while maintaining group cohesion, motivation, commitment, and effectiveness. Demonstrated ability to work effectively with multi-disciplinary teams.
• Demonstrated ability to introduce and manage purposeful change that is consistent with the mission, vision, values, and operating principles of IH.
• Demonstrated ability to identify strategies and opportunities in a dynamic environment that lead to identified outcomes.
• Ability to utilize computer software/hardware in a Windows environment.
• Physical ability to perform the duties of the position.

**Some travel is required with this position.

* All postings with a closing date specified close at 11:59 pm PT

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