Title: Manager – Indigenous Community Engagement
Location: Remote, Across Atlantic Canada
Employment status: Permanent Full Time
Salary band: $53,818- $67,273

The Canadian Red Cross (CRC), an iconic brand and one of the most inspirational not-for-profit organizations on this planet, is seeking a Manager – Indigenous Community Engagement to join our team.

You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.

At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.

We are looking for a Manager – Indigenous Community Engagement, you will work with  Senior Manager, Emergency Management Atlantic, the Manager of Indigenous Community Engagement is accountable and responsible for implementing the strategic plan on community engagement within Risk Reduction & Resilience services within Atlantic Canada. This includes integrating best practices and emerging opportunities to position the Canadian Red Cross as a credible partner; implementing Indigenous Creating Safe Environments methodology; creating, building, and maintaining relationships with internal and external stakeholders; and ensuring geographic, program, financial, staff/volunteer, donor/customer and client/beneficiary perspectives are considered in planning, implementation and decision making.

The position involves managing and supporting a team of staff and/or volunteers to ensure culturally appropriate delivery of services in alignment with the Canadian Red Cross Indigenous Peoples Framework and Creating Safe Environments (CSE).

Priority will be given to those that identify as indigenous and have lived experience in the communities in Atlantic Canada.

In this role, you will:

• Strategic Management and Relationships
• Applies the CRC’s Creating Safe Environments framework to the development and implementation of the Atlantic disaster risk reduction plan, specifically including corresponding processes and workflows.
• Holds internal relationships with Emergency Management, Health, Public Health, Systems, People Services, Specialized & Advisory Services (National DRR, IP, MHPSS, etc.), Philanthropy, Legal and Risk, Quality Assurance, Communications and other internal partners as it pertains to Indigenous Relations.
• Collaborates with internal and external stakeholders on the development of strategic direction for Indigenous Relations in Atlantic Canada.
• Acts as the liaison between internal stakeholders and Indigenous communities in Atlantic Canada including in the areas of Community Engagement and Risk Reduction & Resilience, to ensure a coordinated and responsive relationship with communities.
• In collaboration with the Atlantic Director of Government Relations and Provincial Directors:
• Maintains strong working relationships with relevant Government stakeholders, national and regional Indigenous governing bodies, local or regional leadership, agencies & organizations.
• Maintains partnerships with various provincial and territorial, community, and stakeholder organizations.
• Support the Director of Government Relations in the implementation of the government relations strategy as related to Indigenous Programming.
• Liaise with Community Leadership and Community members during response, but also in blue sky as needed, and ensure that the Canadian Red Cross services are meeting expectations.
• Program Development & Implementation
• Accountable for the development of resources/activities in Atlantic Canada that align with the national strategy and framework of Risk Reduction & Resilience.
• Accountable for the implementation of Risk Reduction & Resilience services, and monitoring to ensure alignment with the Creating Safe Environments framework.
• Supports the national implementation of resources/activities.
• Coordination between the national Indigenous Programming (i.e. Indigenous Help Desk, Indigenous Community Response) and geographic teams
• As the subject matter expert in Indigenous community engagement and relationships, is an integrated part of the Emergency Management team in Atlantic Canada and supports the orientation of personnel on CRC’s relationship with Indigenous communities within the geography and develop cultural awareness.
• Support working relationships between the national and geographic teams, including Provincial Disaster Coordination Teams and other response-related teams.
• Collaborate with the Indigenous Help Desk leads and other internal partners to plan and coordinate various Indigenous Help Desk activities within the geography.
• Provide regular technical updates on Indigenous Help Desk activities and Indigenous community requests into the geographic teams.
• Monitoring, evaluation, and reportingContributes to the ongoing evaluation cycle of Risk Reduction activities to ensure plans and processes are evidence based and informed by best-practice.
• Monitoring and evaluation of program implementation to ensure that project plan deliverables match objectives and are within budget, and are reflective of the organization’s commitment to reconciliation.
• Identify immediate and emerging needs as well as trends (in emergency response, public health, etc.) to help inform strategies and programming to ensure they are responsive to current and emerging trends .

What we are looking for:

• University degree in a related area of study. With 3 to 5 years of related experience in working on programs with Indigenous Peoples with specific focus on resilience building.
• Experience in working and representing the organization with government, non-government organizations, Indigenous communities and leadership, and the public.
• Indigenous cultural awareness and engagement experience.
• Strong working knowledge with Indigenous issues, networks, and organizations.
• Experience in facilitating and/or developing and implementing community programs and strategies.
• Strategic thinking skills to recognize how specific actions and messages will impact different stakeholders.
• Demonstrated ability to effectively lead program initiatives in a complex matrix environment.
• Excellent interpersonal skills and strong demonstrated ability to adapt to audience needs (employees, management, external partners and stakeholders and community, etc.).
• Strong program management skills.
• Demonstrated ability to explore and analyze complex issues and to prepare written evaluations and recommendations for executive management.
• Strong written and verbal communication in English is essential. Ability to speak an Indigenous language is considered a strong asset.
• Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.