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Dental Services (21250-20-3343287)

Tender Information
Author pmnationtalk
Deadline Open
Pending 1
Category 33
Name Correctional Service of Canada
Type RFP
Region NS
Sector Public Sector
12477688 1
Score 30
Category Medical / Surgical
Reference Number: PW-19-00897218
Issuing Organization: Correctional Service of Canada
Owner Organization: Correctional Service of Canada
Solicitation Type: RFP – Request for Proposal (Formal)
Solicitation Number: 21250-20-3343287
Title: Dental Services (21250-20-3343287)
Source ID: PWGSC



Nova Scotia



2019/11/25 11:00:00 PM EST

Closing Date

2019/12/13 01:00:00 AM EST

Contact Information

Bourque, Lise



This requirement is for:

The Correctional Service of Canada, Nova Institution For Women in the Atlantic Region.

Trade agreement:

This procurement is not subject to any trade agreement.

Tendering procedures:

All interested suppliers may submit a bid.

Competitive Procurement Strategy:

Lowest priced compliant bid.

Set-aside under the Procurement Strategy for Aboriginal Business:

This procurement is not subject to any set-asides for Aboriginal Suppliers.

Comprehensive Land Claim Agreement:

This procurement is not subject to a Comprehensive Land Claims Agreement.

Security Requirements:

This contract includes security requirements.

Nature of Requirements:

The following is a summary of the statement of work for this requirement.

The Correctional Service Canada has a requirement to provide Dental services for Nova Institution for Women in the Atlantic Region. The Contractor must provide Dental services to inmates and collaborate with the institution’s multi-disciplinary health services team that includes but is not limited to, Nurses, Institutional Physicians, Psychologists, Dieticians and other allied health professionals.


Provide and coordinate essential dental services to inmates at Nova Institution For Women.


The Contractor must provide essential Dental services to inmates, as requested by the Chief Health Services, in accordance with the National Essential Health Services Framework, including any amendment to this Framework issued by CSC during the contract period and any optional period if and when exercised by CSC.

The Contractor must prepare dental clinic lists and appointment schedules triaged based on requisitions received and the CSC Dental Priority Rating Categories. The Contractor must maintain the Dental Wait List on infopoint.

The Contractor, in their role as dentist, must manage all aspects of dental care services including coordination of care provided by dental specialists to inmates to ensure continuity and integration of care. This includes, but is not limited to, approval of all recommendations made by dental care providers outside of CSC.

The Contractor must document dental assessment, treatment, and consultations in the inmate’s

Dental Record Folder.

The Contractor must consult with the Chief Health Services regarding requirements for dental supplies and equipment. Any requests for equipment and supplies must be submitted to, and approved by, the Chief Health Services.

The Contractor must provide the following:

a) A Dental Assistant; and,

b) Backup personnel to ensure that there will not be any interruption in service and that Canada’s operational requirements are met when the Contractor is unable to provide services (including but not limited to, due to vacation or illness).

The Contractor must supervise the activities of the Dental Assistants the Contractor is providing under this contract.

The tasks the Dental Assistants must perform include, but are not limited to the following:

Preparing the treatment/clinical area;

Cleaning and sterilization of instruments and hand pieces;

Passing instruments to the dentist or hygienist (Single and Two handed technique);

Making proper use of High Volume Evacuator within the Oral Cavity;

Preparing restorative materials;

Performing simple laboratory procedures such as the pouring and trimming of study models;

Maintaining supplies and equipment (stocks and replenishes supplies provided by CSC);

Monitoring Inventory of dental supplies and equipment;

Assessing emergency situations, being aware of, and able to implement, emergency protocols, being able to provide First Aid and CPR;

Assisting in maintaining emergency drug kits;

Interpreting Material Safety Data Sheets;

Conducting spore/biological indicator tests;

Recording data on patient’s record or chart as directed by the Dentist;

Providing inmate education on oral health (extra-oral);

Providing instruction on care and maintenance of pre-fitted appliances; and

Obtaining Vital Signs.

The Contractor must ensure that dental instrument sterilization is done only by dental staff that is trained according to Provincial sterilization standards.

Recommendations for Non-formulary medication and Special Authorization Items:

a) The Contractor must ensure that:

i) Requests for non-formulary medications are made in accordance with CSC’s National Formulary.

ii)  Requests for Special Authorization items that are being recommended by the Contractor are made in accordance with CSC’s Essential Health Services Framework.

Term of Contract:

Period of the Contract: The Work is to be performed during the period of April 1, 2020 to March 31, 2021 with the option to renew for four (4) additional one-year periods.

File Number: 21250-20-3343287

Contracting Authority: Lise Bourque

Telephone number: 506-851-6977

Facsimile number: 506-851-6327



Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from

The Crown reserves the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada (English or French).

Given the nature of the requirements, proposals submitted by such means as facsimile.

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.

The Office of Small and Medium Enterprises (OSME) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.

Topics include:

Ÿ Overview of the federal government contracting process;

Ÿ Searching for opportunities on the Buy and Sell – Tenders website;

Ÿ Bidding on opportunities;

Ÿ Registering in supplier databases.

The full schedule of seminars can be found on the website, under Event Calendar (

Find more at

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